• American Cybersystems, Inc. (ACS Group)
  • $60,510.00 -90,550.00/year*
  • Commerce City, CO
  • Customer Service/Call Center
  • Full-Time
  • 10060 Mobile St

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Help desk support with driving

Location: COMMERCE CITY CO 80022

Duration: 6 months

Hours: 8:00am to 5:00pm

A+ certification is required.

Description:

  • Provides support activities in an assigned area.
  • Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
  • Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
  • Assist users to resolve computer related problems such as inoperative hardware or software.
  • Travel is required using ones personal vehicle to provide Technology Support for Customers and to support UPS Core Technology solutions, UPS Small Package, Freight and SCS locations to supporting UPS technology infrastructure.
  • Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.
  • Associates Degree in Computer Science required Bachelors preferred and A+ certification required.
  • Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.
  • Strong communication (both verbal and written), problem solving, and decision making skills.
  • Ability to work with minimal supervision.


Help desk support with driving

Location: COMMERCE CITY CO 80022

Duration: 6 months

Hours:8:00am to 5:00pm

A+ certification is required.

Description:

  • Provides support activities in an assigned area.
  • Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
  • Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
  • Assist users to resolve computer related problems such as inoperative hardware or software.
  • Travel is required using ones personal vehicle to provide Technology Support for Customers and to support UPS Core Technology solutions, UPS Small Package, Freight and SCS locations to supporting UPS technology infrastructure.
  • Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.
  • Associates Degree in Computer Science required Bachelors preferred and A+ certification required.
  • Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.
  • Strong communication (both verbal and written), problem solving, and decision making skills.
  • Ability to work with minimal supervision.


Associated topics: assistance, desktop, front desk, help, information technology support, support, systems administrator, technician, technician iv, technology

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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