Manager, Student Success Technology

Employment Type

: Full-Time

Industry

: Miscellaneous



Who We Are

We are the largest community college in Colorado, enrolling close to 28,000 credit students annually. We were one of 30 colleges in the initial American Association of Community Colleges Pathways Project, recently selected as a “Most Promising Place to Work” in Diverse Magazine, and profiled as one of six top community colleges for transfer student success in a recent Aspen Institute publication. We have developed a strong strategic plan focused on improving student graduation and transfer rates and have made significant investments in advising and other student support programs.

We also have a strong commitment to inclusion, equity, and diversity. We are actively seeking to hire a workforce that matches our student community.

We are guided by the philosophy “One College, Many Communities.” Campuses share many common values, goals, and practices, but are also given the opportunity and flexibility to develop unique cultures and programs that serve individual communities. In addition, we have a clear vision outlined in its strategic plan.  For more information, visit the following: www.frontrange.edu and VISION 2020.

Who You Are

As the Student Success Technology Manager, you will provide the technological expertise necessary to effectively implement the Student Success and Pathways initiatives as outlined in the Title III Strengthening Institutions Grant. You will coordinate implementation of EAB Navigate for Front Range Community College (FRCC), including integration with other technologies and third party solutions. You will assess the particular needs of students, staff and faculty to measure progress, manage risks proactively, achieve effective integration of all third party tools and be able to leverage the technology to fit with the overall vision of the student success work at Front Range Community College. In this position, you will manage multiple concurrent and complex technology projects and ensure integration of these efforts. You will work directly with the Title III team to ensure that activity strategies are implemented and benchmarks are achieved on time.

In this position you will be expected to work directly with the Colorado Community College System (System) staff and key leaders across the college, work collaboratively with both academic and student affairs departments, and support the college’s equity, diversity and inclusion initiatives. You are someone who is innovative, excellent at building relationships, self-motivated, takes initiative, learns well individually, and excels at time management.

Significant travel to the different FRCC campuses and rare evening hours required. This position is funded through the Title III Strengthening Institution Grant, but will be fully institutionalized by Fall 2022.

SELECTION PROCESS:  Position will remain open until filled with an extended priority deadline of May 31, 2020.

In your application please include a resume and cover letter that specifically addresses how your background and experience align with requirements, qualification and responsibilities of the Manager of Student Success Technologies.

SALARY:   Low 50’s annually.

PRIMARY DUTIES:

Manage and coordinate effective implementation of EAB Navigate, including effective integration with other existing software, in support of Front Range Community College’s student success needs. Coordinate with all user groups and partner with EAB and System work leads.

Provide technical support and expertise to EAB users across the college including troubleshooting, integrating existing systems and services, providing support for upgrades, and data migrations. Ensure that communication strategies interface effectively with other student success technology systems. Understand the technical intricacies of EAB

Navigate related to other technologies and third party solutions.

Support Director in developing and delivering training for EAB Navigate, and other third-party technology projects for students, faculty, and staff college-wide as appropriate.

Create quarterly reports of progress and obstacles.

REQUIRED COMPETENCIES:

Equity, diversity and inclusion: Develop student success technology focused on equity, diversity, and inclusive excellence.

Project Management: Implement and evaluate college-wide student success technology.

Critical Thinking: Determine, implement and monitor metrics related to student success technology.

Relationship Building: Interact professionally and effectively with diverse students, faculty, staff and administrators.

Organizational Skills: Manage multiple projects under tight deadlines and with changing demands.

Problem Solving: Responsible for assessing outcomes of college-wide student success technology.

REQUIRED EDUCATION/TRAINING & WORK EXPERIENCE:

Bachelor’s degree

Three years coordination, project management, technology programs, leadership, or related experience.

Demonstrated project management and collaboration skills within complex projects and initiatives.

Ability to talk about complex technical concepts and functionalities with non-technical audiences.

Strong aptitude for learning new tools and technologies.

Demonstrated ability to listen effectively, identify critical paths quickly, and adjust plans and approach as necessary.

Ability to function effectively as part of a distributed team, working effectively as an individual contributor, team member, and as a manager of a complex project and project resources.

PREFERRED EDUCATION/TRAINING & WORK EXPERIENCE:

Experience working in higher education.

Experience working with or administering software or technology programs.

Experience working within the Colorado Community College System (CCCS) at the system office or a college.

Familiarity with EAB Navigate, and/or other similar educational technologies.

Experience working with committees and departments within a large organization.

Welcoming. Respectful. Inclusive. Together, we are FRCC

Notice to Prospective Employees: Front Range Community College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report.  The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about:

Front Range Community College's alcohol and other drug policy
VAWA policy
Campus security policies
Campus/community resources
Where to find registered sex offender information
Crime statistics for the previous three calendar years
Reporting crimes

The Campus Security Report can be accessed in two ways:

By going to the internet website at:  Clery Act Information
Printed copies of the FRCC Campus Annual Security Report are available on request through the Dean of Students Affairs Office and any college Campus Security and Preparedness Office.


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